We are seeking a dedicated Call Center Representative to join our team. The ideal candidate should possess strong communication skills and be able to handle a high volume of calls efficiently. The hours are 12PM - 8PM Monday -Friday paying $19.00/HrThe ideal candidate will have the following experince:
Proven experience in call center customer support to include sales, marketing research or equivalent combination
Conduct telephone interviews to gather and document information (outbound calling)
Ability to work in a professional environment
Providing excellent customer service with proven metrics in past positions
Able to communicate clearly and professionally to a variety of audience types
Strong attention to detail
Reliable and punctual
Proven background with Microsoft Office
Proven and proficient computer and typing skills
Ability to follow instructions, comply with company policies and adhere to their schedule and scheduled breaks times
Ability to work independently and complete tasks in a timely manner and adhere to our metrics
Responsibilities and Tasks:
Interviewing potential respondents over-the-phone
20-25 outbound calls per hour using a list of provided phone numbers
Perform interactions over the phone using scripts provided
Interact with business professionals around the U.S., screening and qualifying them for our research needs
Providing background information to research participants and obtaining their willingness to participate
Enter data from phone interactions accurately, quickly, and verbatim
Please call or stop in to learn more:952-835-40902950 Rice St Little Canada MN 55113Masterson Staffing is a equal opportunity employer
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Ready to kickstart your career in Bloomington, Minnesota? This vibrant city, nestled in the heart of the Land of 10,000 Lakes, offers a perfect blend of natural beauty and urban convenience. With renowned attractions like the Mall of America, the stunning landscapes of the Minnesota Valley National Wildlife Refuge, and the variety of dining options showcasing Nordic cuisine, Bloomington is a hub of cultural experiences waiting to be explored. Home to art galleries, theaters like the Bloomington Center for the Arts, and professional sports teams like the Minnesota Vikings at the U.S. Bank Stadium, this city provides endless opportunities for personal and professional growth. Explore our job listings today and discover why Bloomington is the ideal place to advance your career.
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